Email: markgross@qms-dc.com QMS: Quick Messenger Service
People

At Quick Messenger Service, our philosophy has always been to hire the best people available and take care of them. We are proud of the extremely low turnover in our office staff and courier fleet. Here are some highlights:

Customer Service - Yma, and Joycelyn have taken well over a million orders. They know exactly what information is needed to ensure that your delivery is on its way properly and accurately.

Dispatch - The nerve center at QMS is manned by two gentlemen who together have over 60 years of combined dispatching experience. If Joe and Dave can't pinpoint an address within 50 miles of Washington, it's time to call the local fire station.

Sales - Michael is charged with not only bringing on new business, but making sure that current customers are satisfied with the speed, reliability, and courtesy of our operations.

Administration - Our management team has over fifty years of industry experience. Still, we don't rest on our laurels. QMS is constantly striving to reinvent itself to keep up with a fast-changing, technology driven business.

Dave Goldman, our operations manager, works with our couriers, customer service reps, and dispatchers to ensure quality service on every delivery.

Vashti Poma, our Controller and Treasurer, tracks all the money,both incoming and outgoing.

Mark Gross, company President and Owner, is charged with staying on top of industry developments and providing QMS with direction.

 

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